I've also faced that issue while ago. I found a solution. This is the one that worked for me. I'm using windows 11 operating system and the laptop is Asus TUF fx507. The solution that worked for me was going to settings->system->sound->more sound settingsIn that menu select the device and open the properties for it. Under general click properties, click the button that says change settings, then select Driver-> Uninstall device, and be sure to check the box that says attempt to uninstall device drivers. Once it was uninstalled I removed the USB and then restarted my PC, then when I plugged my headset back in the sound was back to normal and much louder.
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